All services provided by UNHCR, IOM, and partners are FREE. Do not trust anyone asking you to pay for service relating to the ‘Safe Mobility’ initiative.

Cuban, Haitian, Nicaraguan, Venezuelan, and Colombian nationals in Ecuador on or before 18 October 2023

The first phase of Safe Mobility Office (SMO) Initiative began in Ecuador on 18 October 2023.

This program is currently for Cuban, Haitian, Nicaraguan, Venezuelan and Colombian nationals who were in Ecuador on or before 18 October 2023.

Request screening for the ‘Safe Mobility’ initiative

Online applications for Safe Mobility are temporarily closed

Please note that as of 15 January 2024 the portal will be open for applications every Monday, Wednesday and Friday at 8 AM Ecuador Time for a limited amount of time until a daily quota has been met.

If you have already applied for this program, you do not need to apply again.

We will use the same process to review your application no matter when you apply.

Please note all services provided by the Safe Mobility initiative are free of charge.

Who can participate and how?

Eligibility: Cuban, Haitian, Nicaraguan, Venezuelan and Colombian nationals who were in Ecuador on or before 18 October 2023, and who, at the time of application, fulfill one of the following two criteria:

  • Individuals who have applied to Ecuador’s regularization process.


  • Asylum-seekers and refugees registered in Ecuador on or before the 18 October.

Complete the free online form to submit your application and receive information about lawful pathways to travel to the United States.

Please note that at times the online form may be temporarily unavailable to receive applications. If the online form is closed when you attempt to apply, you can submit your application when the form becomes active again.

Visit the website regularly to be able to send your application.

We will review your application to determine if you meet the program’s requirements. We will contact you, and you may be called for an in-person interview in the Safe Mobility Offices in Ecuador.

Please bear in mind that all final decisions on entering the United States are made by the United States national authorities.

All services related to the Safe Mobility Program are free, and no one can ask you for anything in return. Any request for payment related to this program should be disregarded.

For additional information please call the SMO Contact Center using the toll-free number: 1800 001667.

The SMO Contact Center is open every Monday to Friday from 7AM to 7PM.